Welcome to Cumberland Vitality (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.cumberlandvitality.com (the “Website”) and our health coaching and therapy services (collectively, “Services”). By accessing our Website or using our Services, you agree to be bound by these Terms, our Privacy Policy, Legal Disclaimer, and HIPAA Compliance Statement (if applicable). If you do not agree, please do not use our Website or Services.

1. Use of Our Services

• Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent that you meet this requirement.

• Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

• Prohibited Conduct: You agree not to use our Website or Services to:

  • Violate any laws or regulations.

  • Post or transmit harmful, offensive, or unlawful content.

  • Attempt to gain unauthorized access to our systems or data.

  • Interfere with the Website’s functionality or other users’ experience.

2. Health Coaching and Therapy Services

• Health Coaching: Our health coaching services provide guidance on wellness, nutrition, exercise, and stress management. They are not medical treatment or therapy and should not be relied upon as such.

• Therapy Services: Our therapy services are provided by licensed professionals and are subject to HIPAA regulations. You must provide accurate health information and consent to the collection and use of Protected Health Information (PHI) as outlined in our HIPAA Compliance Statement.

• Consultation Requirement: Before starting Services, you may be required to complete an intake form, consultation, or consent agreement to ensure suitability.

3. Payments and Refunds

• Fees: Fees for Services are outlined on our Website or during booking. You agree to pay all applicable fees in advance.

• Cancellations: You may cancel or reschedule appointments with [insert notice period, e.g., 24 hours] notice. Late cancellations or no-shows may incur a fee.

• Refunds: Refunds are issued at our discretion, except as required by law. Requests must be submitted to [insert contact email, e.g., billing@cumberlandvitality.com].

4. Intellectual Property

All content on our Website, including text, images, videos, and resources, is owned by or licensed to Cumberland Vitality and protected by copyright laws. You may not reproduce, distribute, or modify our content without written permission, except for personal, non-commercial use.

5. Limitation of Liability

To the fullest extent permitted by law, Cumberland Vitality, its employees, contractors, or affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use of our Website or Services.

• Reliance on information provided through our Website or Services.

• Errors, interruptions, or inaccuracies in our Website or Services.

• Health outcomes from following our recommendations.

You use our Website and Services at your own risk.

6. Indemnification

You agree to indemnify and hold harmless Cumberland Vitality and its affiliates from any claims, damages, or losses arising from your use of our Website or Services, violation of these Terms, or infringement of third-party rights.

7. Third-Party Services

Our Website may integrate with third-party services (e.g., booking platforms, payment processors). We are not responsible for their performance, availability, or practices. Review their terms before use.

8. Termination

We may suspend or terminate your access to our Website or Services if you violate these Terms, engage in prohibited conduct, or fail to make payments. You may terminate your account by contacting us at [insert contact email, e.g., support@cumberlandvitality.com].

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Maine, USA. Any disputes shall be resolved in the courts of Maine. You agree to attempt informal resolution before pursuing legal action.

10. Changes to These Terms

We may update these Terms to reflect changes in our practices or legal requirements. Updates will be posted on our Website with a revised “Last Updated” date. Your continued use of our Website or Services constitutes acceptance of the updated Terms.

11. Contact Us

For questions about these Terms, contact us at:

• Email:  info@cumberlandvitality.com